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📊 Market context — what the market says about the store model & expansion · Jul 2026 research▼
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Store P&L detail — GMV × adj. CM2 (region CM2 − store’s extra discount vs region) − rent − payroll · most profitable first
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📊 Market context — how these margins read against the industry · Jul 2026 research▼
P&L Waterfall — GMV down to EBITDA
Full P&L table — last 12 months (USD)
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Margin Trend — last 12 months
Monthly Cash Flow — Δ ending cash
Cash Balance — trend
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Gross Revenue vs Plan — full-year 2026 · solid = actual · light = plan (upcoming) · dashed line = plan
Topline vs Plan — Jan → 2026
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📊 Market context — the discount race Cooky is playing in · Jul 2026 research▼
Discount % of GMV — 18 months · the whole story is Hanoi's drift
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By brand — discount rate & spend,
By channel — same app, two cities, two prices ·
Store league — heaviest vs leanest discounters ·
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Heaviest
Leanest
Monthly routines — recurring checks, not projects
Vietnam's food delivery market — size & structure
Size & growth — still doubles by 2030
- 🚪Consolidated to a duopoly: Baemin & Gojek exited; only newcomer is Xanh SM Ngon at 17–20% commission (no meaningful sales yet).
- 📉Overall F&B is flat ("second wave of culling") — growth must be taken from competitors, not from the tide.
- 🍚User behavior differs by app: GrabFood users order full rice meals; ShopeeFood skews milk tea & snacks — Cooky's core category indexes to Grab, where it is weakest.
Platform market share 2025 (nationwide)
Hanoi: Shopee leads (56%) · HCMC: Grab leads (~50%) · early 2026: Grab overtook Shopee nationwide for the first time.
Where does Cooky sit in the channel picture? — GMV mix Jun 2026 (from report) vs platform market share
Market leans Grab (~50%), Cooky takes only 22.8% through Grab → clearest headroom: GrabFood HCMC.
Closer to market shape — but 70.5% on one app is still a concentration risk.
Brand scoreboard — GMV Jun 2026 · 11-month trend (Aug'25 → Jun'26) · internal data
| Brand · City | 11-mo trend | GMV Jun'26 | 6-mo Δ | Disc % | Attach | One-line read |
|---|---|---|---|---|---|---|
| Bento · HCM | $128.7K ₫3.34B | −1.7% | 23.7% | 87% | Cash cow, flat — defend, don't discount more. | |
| Gà Nướng · HCM | $76.1K ₫1.98B | +47% | 23.3% | 87% | Growth engine — fastest brand, lowest discount → push. | |
| Cơm Sườn · HCM | $20.7K ₫537M | +20% | 26.0% | 36% | Small in a red ocean (com tam HCMC) — keep lean. | |
| Bento · HN | $103.8K ₫2.70B | −25% | 32.1% | 21% | Problem child — sliding despite the deepest promos. | |
| Cơm Sườn · HN | $72.2K ₫1.88B | +38% | 35.0% | 20% | Category leader — +75% since Aug'25, but growth is bought at 35% discount. | |
| Gà Nướng · HN | $4.8K ₫126M | +1% | 22.9% | 78% | Still small (~₫126M/mo) vs HCM's ₫2.0B — the evening daypart is Hanoi's open headroom. |
Attach = toppings per main dish. HCM attaches at 87%, Hanoi at ~21% — the single biggest like-for-like upsell gap in the network.
Hero SKUs — top dishes network-wide, Jun 2026 item sales
- 🎯Focused menu works: top-10 dishes = 40% of item sales (HCM 52%) — concentration is a strength for kitchen ops.
- ⚠️Flagship watch: Cơm Gà Mắm Tỏi HCM −8% units MoM — the #1 SKU dipping deserves a root-cause before promos.
- 🏷️"Ăn Ngon Rẻ" budget line (HN only): 21K units · ₫585M at ~₫27–28K — the sub-30k answer, but it anchors Hanoi's 32–35% discount habit.
- 🧹Long tail: 205 SKUs sell <1/day = 2.7% of sales, many are POS name duplicates — clean before adding anything new.
- 💰Data gap: no cost-per-dish yet — all rankings are volume-based, not margin-based.
SKU strategy — what to push, fix, and develop (internal trend × market research Jul 2026)
🚀 Push
- Gà Nướng HCM — whole-bird combos+47% in 6 months at the network's lowest discount; ticket ₫166–374K; no chain owns grilled whole-bird delivery (rivals = small franchises + fried-chicken QSR). Push on Grab — its users buy full meals, and Grab holds ~50% of HCMC.every +10% ≈ +₫200M/mo
- Cơm Tấm Sườn HNCategory leader in a city with few com tam specialists — hold volume while walking discount 35% → 30%.−5pt disc ≈ +₫94M/mo
- Topping attach in Hanoi21% vs HCM's 87%: default sides into combos (canh, dưa chua) the way HCM menus do.+10pt ≈ +₫80M/mo
🔧 Fix
- Bento HN — losing to Anh Nguyễn−25% since Jan while Cơm Thố Anh Nguyễn (120–140 stores, ₫35–50K, 60K combos) expands. Answer with sharper value combos & B2B lunch, not deeper discount (already 32%).−₫0.9B/mo run-rate since Jan
- Menu hygiene205 slow SKUs + duplicated POS names distort every ranking; consolidate, then re-rank by margin once cost-per-dish lands.2.7% of sales · 34% of menu
🌱 Develop
- Drinks line (tea / matcha)Zero drink attach today; 29.6% of F&B operators rank matcha a top strategic bet and drinks are the industry's cash-flow keeper. ShopeeFood users skew drinks — where Cooky already has 68–71% of its orders.margin + basket, no new kitchen
- Gà Nướng HN scale-up (evening)Runs at just ₫126M/mo vs ₫2.0B in HCM, yet has Hanoi's best attach (78%) and lowest discount (23%) — push evening whole-bird combos on the existing kitchens.HCM shows a ₫2B/mo ceiling
- Family / occasion sizesĐùi Lớn (₫74K) and Gà Bó Xôi (₫374K) prove baskets stretch — add family portions to Cơm Sườn & Bento to lift AOV with recipes already proven.AOV lever, zero capex
Who plays the same game? — 5 model families around Cooky (delivery-first · multi-brand · small stores + central kitchen)
Competitor map per Cooky brand
| Cooky brand | Pressure | Main competitors (updated Jul 2026) | One-line read |
|---|---|---|---|
| Bento | HIGH · HN | Cơm Thố Anh Nguyễn — 120–140 stores (₫35–50K, 60K combos, 10% app codes) · convenience-store lunch boxes · canteens | Squeezed middle: Anh Nguyễn above, sub-30k independents below — matches Bento HN's −25% slide. |
| Com Suon | HIGH · HCM LOW · HN | HCMC: Phúc Lộc Thọ ~50 stores (₫20–50K) · Ba Ghiền (Michelin) · dense independents. Hanoi: few specialists | HCMC = red ocean, keep lean; Hanoi is the play — Cooky is already the com tam specialist there. |
| Ga Nuong | LOW · open field | Fragmented grill franchises (Ò Ó O, Đệ Nhất, Thái Tuấn…) · fried-chicken QSR (Otoké ~10–14 stores, targets 200; KFC/Jollibee) | No chain owns grilled whole-bird delivery — distinctive product, high ticket, evening daypart. |
What is the competition actually about? — 5 battlegrounds
① Platform commissions — the model's biggest cost
Cooky pays only ~10.6% of GMV vs 25–30% published — a structural edge worth understanding & protecting (investors will ask why).
② The discount race — the biggest margin-eating "competitor"
20.4% → 27.7% of GMV in 18 months (peak 30.1%). Good signal: only 26% of users still pick an app on price — the race is shifting to quality + speed.
③④⑤ The three remaining battlegrounds
| Battleground | One-line read |
|---|---|
| ③ In-app visibility | Ratings + confirmation speed + low cancellations feed the ranking algorithm — the industry's "SEO"; a disciplined chain beats independents here. |
| ④ Lunch price vs input costs | Customers want <30k lunches while ~45% of F&B has ingredients >30% of price — central kitchen + bulk purchasing wins this squeeze. |
| ⑤ Customer ownership | Customers belong to "Shopee", not "Cooky" — own channels (Zalo mini-app, membership) are the long-term battleground. |
Cooky SWOT — cross-referencing the Jun 2026 report numbers with market context
💪 Strengths
- EBITDA positive since mid-2025 — rare in this segment.
- Growth +32.6% vs market +19% → gaining share.
- 23 stores · 2 cities · 3 brands on one kitchen network.
- Rent 3.2–3.8% GMV (benchmark <15%) · commission 10.6%.
⚠️ Weaknesses
- ~98% GMV via apps; Shopee alone 66–70%.
- Discount 20.4% → 27.7% — growth partly "bought".
- EBITDA margin only 2.4% — one fee hike wipes it out.
- No customer data, no own channel, weak brand recall.
🚀 Opportunities
- Market ~2× by 2030 ($9B forecast).
- Grab HCMC: 50% of market, only 22.8% of Cooky.
- Xanh SM Ngon at 17–20% commission — negotiate early.
- Operating leverage + commission-free B2B office lunch.
⛈️ Threats
- App fee hikes / algorithm changes (GrabKitchen lesson).
- Price war: sub-30k segment doubling, QSR mega-sales.
- Ingredient inflation squeezing COGS.
- Flat F&B — growth only by taking someone's share.
6 growth directions — action · expected impact
Discount discipline — fastest EBITDA lever, zero capital
Cap discounts by brand × channel × daypart; burn deep only off-peak or when the platform co-funds. Target: back to 24–25% (late-2025 level).
Rebalance channel mix — grow Grab HCMC, nurture XanhNgon
Dedicated GrabFood HCMC campaign; lock early terms with Xanh SM Ngon while commission is 17–20%. Target: no app >50% of GMV in 12 months.
Scale stores on the contribution playbook
Replicate the winning profile: low rent (₫8–20M) near office clusters. Central kitchen + HQ semi-fixed → new-store contribution flows straight to EBITDA.
Double down on the winning brand per region
Gà Nướng HCMC +47% in 6 months (lowest discount) · Cơm Sườn Hanoi ₫1.9B/mo, +38% in 6 months — concentrate promos on one flagship per region (details in Brands & Dishes above).
Commission-free revenue — B2B office lunch + own channel
Weekly lunch plans for companies near store clusters; Zalo mini-app for pre-order & pickup — move regulars off-app and start owning customer data.
Upgrade the report into a fundraising tool
Add what investors will ask: SSSG (old vs new stores), AOV by channel/brand, commission by channel, store cohorts + payback.
Key sources — accessed July 2026 · market figures are press estimates; Cooky figures from the internal Jun 2026 report
Show 15 sources
- The Investor — Vietnam's online food delivery market tops $2.1 bln (market size, 48/48/4 share split, per-city shares)
- VnExpress — ShopeeFood and GrabFood dominate with 90% share
- VietnamNet — Food delivery heads for USD 9B in fierce price war (2030 forecast, 25% commission / 15–18% negotiated)
- B-Company — Vietnam Food Delivery 2025 key updates (Baemin/Gojek exits, Xanh SM Ngon, shift from price to quality)
- VietnamBiz — Xanh SM Ngon's strategy: 17–20% commission; Tuoi Tre — Xanh SM enters the market, 2,000 restaurants on day one
- Sapo — GrabFood seller fees 2026 (25–30% + VAT on fees); KiotViet — Commission comparison, ShopeeFood ~25%
- iPOS — The F&B landscape 2025–2026 & H1/2025 report (VND 406.1 trillion revenue, sub-30k lunches, 75.7% office-worker customer base)
- Mekong ASEAN — F&B flattens, entering the "second wave of culling"
- The Investor — CloudEats exits Vietnam (pure cloud kitchen model risk)
- Com Tho Anh Nguyen (100+ locations, franchising) · Com Ga Xoi Mo 142 · Otoké Chicken (~10 stores, HCMC/Dong Nai)
- VietnamBiz — GrabFood overtakes ShopeeFood for the first time (early 2026)
- Viettimes — Cơm Tấm Phúc Lộc Thọ, HCMC's largest com tam chain (~50 outlets)
- Cơm Thố Anh Nguyễn — 120–140 stores nationwide, ₫35–50K, 60K combos
- VnExpress — app user behavior: GrabFood full meals vs ShopeeFood milk tea/snacks · CafeF — VN fastest-growing delivery market in SEA
- F&B 2026 beverage trend report — matcha a top strategic bet (29.6% of operators), drinks as cash-flow keeper
Baseline — trailing 3M avg Apr '26–Jun '26 · consolidated
Scenario — drag to explore
Lever Impact — cumulative effect on monthly EBITDA
Sourcing
This section is a read-only dashboard. Data will be pushed in from the management Sheets on the same monthly refresh as the Financial Report — no data entry here.
- Supplier directory & payment terms
- Top ingredients by spend
- Material cost trend (ties to the P&L Material line)
- Price changes month-over-month
- Purchase order history
Inventory
This section is a read-only dashboard. Data will be pushed in from the management Sheets on the same monthly refresh as the Financial Report — no data entry here.
- Stock levels per kitchen vs par level
- Expiry & waste tracking
- Stock counts and variance
- Transfers between kitchens
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Store Staffing Economics — best store first · bar = labour % vs Cooky 9-store average Jun 2026 · HCMC
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Payroll & Labour % Trend — Jan–Jun 2026 · 9 HCMC stores
Daily Staffing Rhythm — June 2026
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📊 Market context — platform shares & what rivals pay · Jul 2026 research▼
🧋 Shopee → milk tea & snacks
Channel economics — every platform, one row: volume, what it costs, what reaches Cooky
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Mix by city — GMV share per platform
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Order size distribution — every order bucketed by value ·
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Single-platform dependence — stores with the most eggs in one basket
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Promotion
This section is a read-only dashboard. Data will be pushed in from the management Sheets on the same monthly refresh as the Financial Report — no data entry here.
- Active campaigns per platform
- Promo calendar and budget vs spend
- Discount funded by Cooky vs platform
- Campaign performance (uplift vs margin cost)
Quality Control
This section is a read-only dashboard. Data will be pushed in from the management Sheets on the same monthly refresh as the Financial Report — no data entry here.
- Hygiene & food-safety audit scores per kitchen
- Incident log and resolution status
- Licenses / permits and expiry dates
- Customer complaint & rating trends
Three Indonesian operators solving the same problem as us — food brands off shared kitchens, sold through delivery apps — each with a different playbook. Start with what each one actually is, then the head-to-head. Cooky = live from this dashboard (Jun 2026); peers = triangulated from press & investor filings.
🏢 Meet the players
One infographic per business — what they sell, how big, and whether the money works.




* Revenue figures marked with an asterisk are third-party estimates or implied from meal counts — not company-disclosed.
🍱 Inside each house — brand portfolios
What each operator actually sells under the hood. Two run wide portfolios; Se'Indonesia runs deep on one.
📊 Scale & money, head to head
Outlets / kitchenscount
Capital raisedUSD
Brands in the housecount
Capital efficiencyoutlets / $1M
📦 Monthly demand — latest
Peers count meals (individual items); Cooky counts orders (a basket ≈ 2–3 items) — so the gap in served items is smaller than the raw numbers suggest. Hangry never discloses volume; the figure shown is kitchen capacity, not actual throughput.
💰 Who's actually profitable
🧬 Business-model fingerprint
| Cooky | Hangry | DailyCo | Se'Indonesia | |
|---|---|---|---|---|
| Multi-brand portfolio | ✓ | ✓ | ✓ | ✗single |
| Own ordering app | ~tiny | ✓ | ✓ | ✗ |
| Factory central kitchen | ~ | ~ | ~ | ✓~90% prep |
| B2B / diversified revenue | ✗ | ✗ | ✓catering | ✗ |
| Profitable today | ~thin | ? | ✓ | ✓ |
🎯 Where each one sits
🧭 What it means for Cooky
Full spec sheet — every dimension side by side
| Cooky | Hangry | DailyCo | Se'Indonesia | |
|---|---|---|---|---|
| Markets | Vietnam — HCMC & Hanoi | Indonesia — Java-led | Indonesia — 20–25+ cities | Indonesia — Java, Bali, Sumatra |
| Portfolio play | Multi-brand house | Multi-brand, chicken/value | Omnichannel group + B2B | Single-brand, one hero SKU |
| Brands | 4 · Bento, Gà Nướng, Cơm Sườn, Ăn Ngon Rẻ | 18 (17 chicken + 1 bev) | 12+ + 2 B2B units | 1 (se'i sapi / ayam) |
| Outlets | 23 Jun'26 | ~117 2025 | 200+ 2025 est. | 200+ delivery + ~23 dine-in, early'26 |
| Channel | 3P-led; own tiny | Own app + 3 aggregators | Own app + GoFood/Grab | Aggregators only |
| Ownership | Company-owned | Owned + brand M&A | Owned + 51%+ acquisitions | Owned; franchise abroad |
| Total raised | Private | ~$48.5M / ~6 yrs | $24M+ disclosed | ~$9.7M+ |
| Latest round | — | Series A5 · $10.5M · Oct'25 | Series B · $24M · '22 | Series A · $9.7M · Apr'25 |
| Key investors | — | Alpha JWC, Sequoia/Surge | Vertex, Northstar, Kinesys | Insignia, Saison, Trihill |
| Growth | +32.6% H1'26 YoY | "22× YoY" 2020 | 16× rev seed→B | Double-digit MoM |
| Profitability | EBITDA 2.2% | Not disclosed | ~17% group; ~25% B2C | 15 mo positive; payback <9mo |
| Demand | ~102K orders/mo · ~$4.9M/yr GMV | ~118K portions/day capacity (n/d actual) | ~3M meals/mo (~100K/day) | ~2M meals/mo (Apr'25) |
| Price / AOV | ~$3.9 gross / ~$2.3 paid | ~$1–6 / portion | Not disclosed | ~$1 / bowl |
| Signature edge | ~10.6% commission vs 25–30% | Widest low-price chicken range | Profitable omnichannel + B2B | Supply-chain COGS moat |
Sources & confidence notes
- Cooky — live from this dashboard, Jun 2026: 23 kitchens, ₫10.61B/mo gross GMV, EBITDA 2.2%, discount 27.7%, +32.6% H1 YoY, ~10.6% blended commission.
- Hangry (PT Modular Kuliner) — TechCrunch, TechNode (Series A5 $10.5M Oct'25), Marketing-Interactive (18 brands / ~117 outlets), Crunchbase (~$48.5M). Revenue & valuation never disclosed.
- DailyCo / Dailybox — Vertex Ventures / Vertex Growth (Series B $24M; Apr'25 "acquisition feast": ~17% group EBITDA, no cash burn); TechNode / Asia Food Journal (Waku & YummyCorp M&A). Outlet count 200+ & ~$35M revenue are 2025 estimates.
- Se'Indonesia (PT Bangkit Lakuliner) — Insignia Business Review (Series A $9.7M Apr'25; 15 mo profitable; <9-mo payback; 2–3M meals/mo); Forbes Asia "100 to Watch" 2025 (200+ delivery + ~23 dine-in, early 2026). Revenue/GMV & valuation not disclosed.
- Brand portfolios & several data points cross-checked against anh's fact-checked research brief "F&B Startups in SEA" (July 2026), which verifies rounds/investors against Alpha JWC, Vertex, Insignia, Jakarta Post, DealStreetAsia & Forbes.
Chicken is Cooky's main ingredient — and already its #1 product. This page maps where the Vietnam chicken market is growing and which new dishes we can build off the kitchen & supply chain we already run, with GMV upside and trade-offs. Cooky figures live (Jun 2026); market figures from July 2026 research.
🍗 Chicken is already our backbone
Two chicken models already run at scale — a daily-meal rice line and an occasion whole-bird grill.
Mắm Tỏi
Cơm Gà (Bento) — the volume engineitem-sales/mo
Gà Nướng (whole-bird) — HCM onlyitem-sales/mo
📊 The Vietnam chicken market
Chicken is the country's favourite fast food — and the fast-growing edge is Korean-style, delivery-native, exactly our lane.
Fried-chicken QSR revenue shareVietnam 2025
Chains are dine-in-led — the delivery lane (~90% ShopeeFood + GrabFood) is under-served.
Korean sauces (spicy gochujang, cheese, honey-garlic, soy-garlic) are delivery-native and travel well — local brands are already bolting them on. Cơm gà base cost ₫20–25K → sells ₫35–50K.
🎯 Opportunities — in priority order
Ranked by certainty × fit with the kitchen and supply chain we already have. GMV = estimated incremental at maturity across 23 kitchens.
Parked — Gà ủ muối / hấp: piloted before; hard to build demand (couldn't find enough customers), so shelved. Comfort dayparts (cháo / bún / miến gà) remain untested backups if we want a lower-frequency, higher-margin line later.
⚖️ The core trade-off & sequence
Sources & method
- Cooky internal (Jun 2026, menu-payload): Bento Cơm Gà HCM ₫2.56B / Hanoi ₫1.82B item-sales; Cơm Gà Mắm Tỏi 17,504 orders ₫705M; Gà Nướng HCM ₫776M vs Hanoi ₫82M; attach 86–87% HCM.
- Fried-chicken share & chains — YouNet Media / Brands Vietnam / VnExpress (Q1 2025): Jollibee 22%, Lotteria 21.5%, KFC 13.4%; 270 / 246 / 240 outlets.
- Korean-chicken trend — SOSP Group ("82% chose chicken"), Retail News Asia (BHC Vietnam), Asia Food Beverages (Chicken Plus 100→270): ~129 Korean-chicken outlets in Vietnam, multiple chains expanding.
- Delivery mix — VnExpress: ShopeeFood + GrabFood ~90% (Shopee leads Hanoi 56%, Grab leads HCM 50%). Cơm gà unit economics: base cost ₫20–25K, retail ₫35–50K.
- Xiên nướng / "xiên bẩn" — VietnamNet ("nở rộ ở Hà Nội, khách vây kín"), Dân Việt / báo ngành: skewers ₫2–15K each, customers buy 10+, carts sell ~1,000/day (~₫150M/mo); 70–80% of street snacks near schools fail E. coli tests (food-safety gap = the branding opportunity).
- GMV estimates are Cooky's — modelled from current chicken volumes, per-store rates and the HCM→Hanoi gap; treat as directional planning ranges, not forecasts.